1. Who We Are

Our website address is: https://uphome-solutions.com.

If you have any questions or wish to contact us regarding your data or our messaging, please email us at support@uphome-solutions.com

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract any location data from images.

4. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies are set to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out of your account will remove the login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged into that website.

6. Data Sharing Policy

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We commit to not transferring any consumer data to external organizations under any circumstances.

We have implemented strict access controls and monitoring to prevent unauthorized sharing of user data.

7. Messaging Terms and Conditions

UpHome Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems
• Data Usage: We use your data solely for sending answers to customer questions and conversational messaging.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access
• Data Retention: We retain your information as long as you are subscribed to ourSMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Message frequency will vary based on your interactions, but you may receive messages as needed in response to your inquiries.
• Contact UpHome Solutions at 305-709-7091 or support@uphome-solutions.com for HELP or to STOP receiving messages
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to support@uphome-solutions.com or 305-709-7091. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. UpHome Solution will not sell, rent, or share the collected mobile numbers.
• Message frequency will vary based on your interactions and inquiries.

8. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is to allow us to recognize and automatically approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our website (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except for changing their username). Website administrators can also view and edit that information.

9. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You may also request the erasure of any personal data we hold about you. This does not include any data we are obliged to retain for administrative, legal, or security purposes.

10. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

**If you have any questions or wish to contact us regarding your data or our messaging, please email us at support@uphome-solutions.com or use the contact form on our website.